Returns & Exchanges

At Paper Plane, we want you to be completely satisfied with your home decor and furniture; if an item isn't the perfect fit, you can return it within 30 days of delivery.

1

Initiate Your Request

Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.

2

Pack with Care

Place the items in their original packaging, ensuring all protective padding is included to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous barcodes.

4

Drop Off and Refund

Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing